The Framework
How We Work
Coordination breaks in recognizable patterns.
The first question is not what to do. It is what kind of problem you are actually looking at.
Then choose the posture of the work.
Explore when the pattern is hidden. Design when the structure is missing. Operate when the system needs hands.
Nine distinct intervention types.
Three domains by three modes. Each intersection is a different kind of work.
The 9 interventions
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Discuss your challenge
A short conversation to map the problem space and see if there's a fit.